GrantBook is Hiring!

As of June 2018, we are looking for talented & highly-motivated candidates to join our team. View the roles available below.

Implementation Specialist

The Implementation Specialist is responsible for researching, recommending and assisting with the implementation of cloud solutions for grants management and related functional areas that meet individual client needs. The role reports to GrantBook’s Director of Client Services and has no direct reports.

Primary Responsibilities

  • Work closely with project managers to lead the implementation, setup and deployment of cloud solutions for clients
  • Test & prototype new cloud solutions to create innovative, lightweight and highly integrated grants management and impact reporting solutions
  • Support current-state audits and solution comparisons by gathering and documenting the functional requirements for new grant making systems and processes
  • Provide ranked criteria analysis and present consulting recommendations to clients
  • Complete data migrations and other data-related support as needed
  • Provide ongoing support to existing clients around their grants management and other cloud solutions to ensure they are functioning as intended
  • Produce and share client-specific training and documentation, including on-site support, video tutorials, and blog posts around technology best practices and processes
  • Monitor technology adoption and provide enhancements as needed

Additional Responsibilities

  • Provide feedback and help enhance GrantBook’s overall operations
  • Support GrantBook’s marketing & sales efforts
  • Have fun, work as a team, and “get it done”
  • Other duties as reasonably assigned
  • Contribute to service innovation & development
  • Share knowledge with the team